Erneside's Enchanted Elevator & Grotto Experience 2026

Experience the Magic, at Erneside!

This Christmas, something truly magical is waiting at Erneside... Introducing our brand-new Enchanted Elevator & Grotto Experience for 2026.

The Journey Begins
Open the golden doors of our enchanted elevator and be whisked away to the magical North Pole. Beyond the twinkling lights and frosted windows, Santa is waiting to greet you in his cosy grotto – ready to share the wonder of Christmas with every child.

Tickets – £7.95 per child, £2.95 per adult and under 1's free (+ £1.80 booking fee)

Each child’s ticket includes:

• An unforgettable elevator adventure.
• A heartwarming visit with Santa.
• A festive selection box to take home.

You’re welcome to capture your own moments of magic, or let the Magic Memories Photo Store create keepsakes you’ll treasure forever.

Important Information

• Booking in advance is advised.
• Please allow extra time for Christmas traffic and arrive promptly for your scheduled slot.

Inclusive Silent Sundays

For those with additional and sensory needs, we’re also offering specially designed Silent Sunday sessions before the centre opens for trade. With reduced volume, no centre music, and a calm environment, these sessions provide a more relaxed experience.

Our friendly team will be on hand to assist, and some queuing is expected but we will strive to ensure a smooth entry. All who feel they would benefit from this quieter session are welcome. 

View Silent Sessions

*Please note, tickets are non-refundable and cannot be amended / changed to alternative dates or times.